One Space has a waiting room which is separated from the clinical rooms by a corridor to ensure confidentiality within the rooms. A white noise machine is also used in the hall to ensure noise does not travel.

Please contact Dr Lucy Robson by phone or email. Requests are usually responded to within 24 hours on week days. We will then arrange a time for you to view the clinic. Once we have received a copy of your documents, access to the building will be provided along with a link to our online booking system.

We have a 24 hour cancellation policy for ad hoc hourly bookings. After this time you will be charged the full amount for room hire.

For contract bookings a notice period of 2 months is required.

One Space Enfield offers the flexibility to book ad hoc hourly bookings. However, we also know how frustrating it can be having to vacate the room for the next practitioner or not being able to book a room at the time you want. We therefore offer contract block or day bookings at a reduced rate so that practitioners can relax in the knowledge that they have secured the space on an ongoing basis without having to keep checking their bookings.

Yes! We understand that it can be less than ideal for practitioners and clients to share a waiting area whilst waiting for the room to be vacated or for the session to start. We therefore offer a waiting area on the ground floor for clients. Whilst on the first floor we offer a small separate waiting area/ kitchen where practitioners can wait for their room to become available or get refreshments.

Practitioners are provided with a fob for the main door. Once in the main entrance, there are two doors into the clinic. Practitioners can enter through their own door rather than having to walk through the waiting room.

On arrival, clients use the video entry system to buzz through to the room in which they have their appointment. Once in the main entrance they can wait in the waiting room.

Once you have registered with the clinic you will be asked to sign up to GoCardless. This enables One Space to automatically take payment for bookings each month.

Ad hoc hourly payments are taken at the end of each month. Contract block booking payments are taken in advance at the start of the month.